At usdtopkr, we aim to provide transparent, secure, and reliable PayPal USD to PKR exchange services. Customer satisfaction is our top priority. This Refund and Returns Policy explains when and how refunds are processed.
1. Service Overview
usdtopkr provides a digital currency exchange service where PayPal USD is converted into Pakistani Rupees (PKR).
Service Fee: 15% of the total PayPal USD amount
No hidden charges
PKR is transferred to a local bank account or JazzCash/EasyPaisa, as mutually agreed
2. Refund Eligibility (100% Money-Back Guarantee)
We offer a 100% refund under the following conditions:
PKR payment is not sent after receiving PayPal USD
Transaction fails due to our system or processing error
Incorrect handling or inability to complete the exchange as promised
In such cases, the full PayPal USD amount received from the customer will be refunded.
3. Non-Refundable Situations
Refunds will not be issued in the following cases:
PKR has already been successfully transferred to the customer
Delays caused by:
Incorrect bank or wallet details provided by the customer
Third-party payment services (PayPal, banks, JazzCash, EasyPaisa)
Customer changes their mind after PKR has been sent
4. Refund Process
Approved refunds are processed back to the same PayPal account used for payment
Refund requests must be submitted within 24 hours of the transaction
Refund processing time depends on PayPal’s policies and may take 3–7 business days
5. How to Request a Refund
To request a refund, contact us with your transaction details:
Email: infopaypalpk@gmail.com
Please include:
PayPal transaction ID
Date of transaction
Reason for refund request
6. Transparency & Trust
Fixed 15% service fee
No additional or hidden charges
Secure and verified PayPal handling
Dedicated customer support
Our services are suitable for freelancers, online businesses, and digital service providers.
7. Policy Updates
usdtopkr reserves the right to update or modify this policy at any time. Any changes will be published on this page and take effect immediately.